Communications

Virtual office for your company to work, communicate and collaborate - at home or in the office.

HD video calls & conferences
Create conferences for up to 24 participants, talk without any time limit, record your calls, and change backgrounds.
Chats
Private and group chats - a quick and easy way to discuss ideas and share files.
Worktime tracking
Your team can start/pause/finish their working day using an online time clock built into Bitrix24.

  • Online documents 
  • Cloud storage 
  • Work reports 
  • Calendar 
  • Workflow automation


CRM

PACKED WITH CLIENT MANAGEMENT, CUSTOMER SUPPORT, AND MARKETING AUTOMATION FEATURES, BITRIX24 CRM IS A DIGITAL SALES SUITE.

Lead acquisition
Generate leads via multiple channels: web forms, live chats, phone calls, or social media, and have them added to your CRM automatically.
Lead management
Use our built-in lead scoring tool to see which prospects your sales reps need to focus on and assign them automatically.
Sales automation
Dozens of sales and marketing automation rules and triggers to save you time and money.

  • Quotes & invoices
  • Sales center
  • Marketing analytics
  • Customer support
  • CRM store


Tasks & projects

SET TASKS, RECEIVE WORK REPORTS, AND MANAGE PROJECTS ONLINE WITH THE ULTIMATE “GET THINGS DONE” TOOL FROM BITRIX24.

Workload management
Monitor the project activity, receive work reports, and distribute workload more evenly.
Task templates & automation
Save time on recurring tasks by automating them (e.g., “daily SEO report”).
Visual project management
Printable Gantt charts, customizable Kanban boards, and plenty of other visual representations for your projects.

  • Task dependencies
  • Project workgroups
  • Time tracking
  • External users
  • KPI & task efficiency


CONTACT CENTER

ANY AND EVERY TOOL YOU MAY NEED FOR QUICK AND EFFICIENT COMMUNICATION WITH YOUR CLIENTS.

Telephony

Set up your own call center with smart routing and call tracking).

Live chat

Plenty of advanced settings, including customizable chatbots, canned replies, and more.

Contact forms

Customizable contact, feedback and callback request forms for your website.

  • Social media
  • Email
  • Messengers
  • Classic helpdesk
  • SMS



SITES & STORES

A TEMPLATE-BASED WEBSITE BUILDER ALLOWING YOU TO CREATE BEAUTIFUL WEBSITES, LANDING PAGES, AND ONLINE STORES.

Website builder
Pick one of our industry-specific templates and build your own site on top of it. No coding skills required whatsoever.
Online store
Create and publish your online store. Keep track of your sales, manage stock, and accept payments.
SEO-ready
Your websites are pre-optimized and SEO-friendly with minimal tweaks required from you.

  • Landing pages
  • Free hosting
  • Custom domain name
  • Responsive design
  • Superblocks